Self-hosted ITSM for enterprise IT teams

IT service
management
reimagined.

One platform for tickets, assets, changes, automation, SLA tracking and remote device management. Built for teams that take IT seriously.

Get Started See the Platform
500+
Seat capacity
34
API endpoints
99.9%
Uptime SLA
<2s
Response time
Ticket Management
Asset Tracking
SLA Compliance
Change Advisory Board
Remote Device Control
AI-Powered Insights
Workflow Automation
Knowledge Base
Microsoft Entra ID SSO
CSAT Surveys
Ticket Management
Asset Tracking
SLA Compliance
Change Advisory Board
Remote Device Control
AI-Powered Insights
Workflow Automation
Knowledge Base
Microsoft Entra ID SSO
CSAT Surveys
Everything your IT team needs

The complete ITSM
toolkit, unified.

Stop stitching together five tools. Orbio brings every IT workflow into one coherent, self-hosted platform your team will actually enjoy using.

Ticket Management
Full ITIL-aligned ticketing with SLA timers, priority escalation, approval workflows, time logging, and linked incident tracking.
Asset Management
Track every device, sync with Microsoft Intune, view compliance status, manage lifecycle and calculate total asset value.
SLA Management
Define SLA policies per workspace and priority. Real-time breach detection, automatic escalation, and compliance reporting.
Change & Release
Change Advisory Board calendar, risk assessment, release pipeline management, and rollback documentation — all in one place.
Automation Engine
Build no-code automation rules with conditional triggers and multi-step actions. Auto-assign, auto-respond, auto-escalate.
AI Insights
Machine learning pattern detection surfaces capacity risks, cost savings, recurring issues, and proactive recommendations before problems escalate.
Core ITSM Platform

Every ticket.
Every asset.
Every workflow.

Orbio ITSM is a full-featured service desk with a .NET 8 backend, Azure SQL, and Microsoft Entra ID SSO. 34 API endpoints. Built for enterprise scale from day one.

Multi-workspace support with role-based access control
23 configurable modules with per-user licence control
Full audit trail with tamper-proof activity logging
Power BI / Microsoft Fabric embedded reporting
Open Dashboard
orbio — dashboard
12
Open Tickets
87%
SLA Compliance
3
Unassigned
4.8
Avg CSAT
Recent Tickets
INC-089 VPN auth failure High
INC-088 Email NDR failures Critical
SRQ-045 Laptop — A. Osei Pending
SLA Progress87%
OrbioRemote Connect

Remote workstation
control. Self-hosted.

Connect to any managed endpoint from the Orbio dashboard via SignalR relay architecture. No third-party servers. Your data never leaves your infrastructure.

Browser-based remote sessions — no client software needed
Entra ID authenticated — only authorised IT staff can connect
Full session audit log — who connected, when, and for how long
Integrated with Orbio tickets — start a remote session from any incident
OrbioRemote — endpoints
Connected Endpoints
8 Online
DESKTOP-SC-001 Sarah Chen
LAPTOP-JD-004 Jody D.
WORKST-HR-002 Offline
Active Session
DESKTOP-SC-001 • Connected 14 min ago • IT Support #INC-089
Works with your stack

Connects to everything
you already use.

Built on Microsoft Azure with native integrations for the tools enterprise IT teams rely on every day.

Microsoft Entra ID
Azure SQL
Azure App Service
Microsoft Intune
Power BI / Fabric
Exchange Online
Microsoft Teams
SharePoint
Google Workspace
Cloudflare

Ready to bring your
IT into orbit?

Request access and have Orbio deployed in your Azure environment within a day. Self-hosted, invitation-only, fully yours.

Sign In to Orbio Request Access